Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Houston come from postal codes 77002, 77052, 77007, 77009, 77008, 77006, 77004 and 77081.
T-Mobile US is a major wireless network operator in the United States. Its headquarters are located in the Seattle metropolitan area. T-Mobile US provides wireless and data services in the United States, Puerto Rico and the U.S. Virgin Islands under the T-Mobile and MetroPCS brands.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with T-Mobile:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate T-Mobile?
2.52 out of 5 51,017 ratings
Thank you!
Problems in the last 24 hours in Houston, Texas
The chart below shows the number of T-Mobile reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at T-Mobile
T-Mobile is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by T-Mobile users through our website.
Internet (43%)
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Phone (36%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
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Live Outage Map Near Houston, Harris County, Texas
The most recent T-Mobile outage reports came from the following cities:Houston, Missouri City, Aldine and Pasadena.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Houston | Phone | |
| Houston | Total Blackout | |
| Houston | Phone | |
| Houston | Phone | |
| Houston | Phone | |
| Houston | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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T-Mobile Issues Reports Near Houston, Texas
Latest outage, problems and issue reports in Houston and nearby locations:
- Kenno (@KennoFNF) reported fromHouston, Texas
@mikennikes5 @TMobile Try if you want. They definitely dont. Verizon phone bills high af. At&t service trash. Just gotta pick your poison.
- Dent Wilkerson, MBA, MA (@DentWilkerson) reported fromHouston, Texas
@TMobileHelp @TMobile @Verizon TMOBILE had the BEST customer service! 3 hours on the phone. 1 Rep: You brought your phone, 2 Months ago. ME: 9 months. 2 Rep: Extra line cheaper, then 1. Then, quoted me $250 a month. All I wanted was to JUMP to 14 Pro Max.Lost a 11 year Customer!
- Christine Morgan, M. Ed. (@Ms_Morgan15) reported fromHouston, Texas
@AggiePuckett This is the worst!!! I really hope @TMobile compensates you for all of this trouble!!!
- DV8 Aroldo (@DV8Autosport) reported fromHouston, Texas
@TMobile your service rep just told me I should switch providers if you can give be quality service on my phone. I've been with t-mobile longer than you have, I have been with you guys since Aeriel, before voicestream..I have like 6 lines so I need an answer on what to do next?
- 21✨ (@lilolefaat) reported fromHouston, Texas
T-Mobile down again I honestly don’t have the time for this bs
- Lexo Benzo (@UndrGroundPrync) reported fromHouston, Texas
@TMobile customer service sucks ***
- Bob Dobalina (@outonthepatio) reported fromHouston, Texas
@TMobileHelp It's still doing the same thing. I have a few days to redeem so I'll try again tomorrow. Thanks for your help. Maybe it's something with DK? I have an account with them so we'll see.
- YunG RoMo (@YunGRoMoBeatZ) reported fromHouston, Texas
Do not buy T-Mobile home internet it’s literally theeee worst for gaming
- QueenMimi (@Locd_N_Free2021) reported fromHouston, Texas
@TMobile I really don’t appreciate how ever since I’ve went ahead and placed your Sims card in our Sprint phones we are now having these ScamLikely calls issue! What’s really going on?!
- Beer and Bae sball (@astrosguy) reported fromPasadena, Texas
Listen. T-Mobile Park is sold out this weekend. We probably won’t win a game. But show up. Watch the Astros carefully. Try to learn what a winning team looks like. All I’m saying is, try to understand how bad we are compared to the Astros. We aren’t going to stop them. #GoStros
- X-Money (@TheRealXMoney) reported fromHouston, Texas
@AdosNegro Damn bruh your bill looks like my bill. I am dumping T-Mobile ASAP! They add more to the problem than a solution.
- 🪬 not ur bae (@taedabae1k) reported fromHouston, Texas
damn T-Mobile Tuesday just gave me a year of AAA for freeeee 🫶🏾🫶🏾🫶🏾🫶🏾
- Diana Armstrong 💎 (@KobyTheKreator) reported fromHouston, Texas
@TMobile count your ******* days. This service has been terrible all week!
- Trish Samuels (@TrishaSamuels) reported fromHouston, Texas
@TMobile @TMobileHelp my phone cannot receive any android messages going on 3 weeks now…I bought a new phone and have called customer service multiple times…I need help 🙏🏻
- U-N-I-Q-U-E ✨ (@itz_SammieSoSa) reported fromHouston, Texas
Cell phone serviceT-Mobile or AT&T?
- Joe - ASTROnomical Lover ☄️ (@AllStr0s) reported fromHouston, Texas
@HotCrossBunts T-Mobile is beautiful. I wanna go so bad
- Manchin Democrat (@CNNcasting) reported fromHouston, Texas
@TMobile as per usual 5G speed is greatly reduced to two cans and a string Called customer service. After greetings in English they transfer to Hispanic who learned English yesterday and disconnected in middle of call.
- 👁 (@alanizbeast) reported fromHouston, Texas
@MaddisonM_M I don’t wanna drive to baytown for it 😭 and I have T-Mobile 😭 90% of their **** always had to be mailed
- Rigs. (@zayr) reported fromHouston, Texas
@TMobile if I move two steps to the left will I have service?
- X-Money (@TheRealXMoney) reported fromHouston, Texas
@FeliciaNicoleT5 @raaay4x_ I really don’t. This wasn’t a thunderstorm that hit us. It was just rain. Something went down at first sign my T-Mobile service wasn’t working then it started working then the power went out. It’s over an hour now. They working on it it came on for 1 second then go out again.
T-Mobile Issues Reports
Latest outage, problems and issue reports in social media:
- Deadmikepool (@deadmikepool_) reported
@DallasChick26 @TMobile It's crazy how bad!
- Penny Rae 🌻 (@penpen72) reported
@TMobile service is on the fritz again. Been on 4g home internet and edge on my phone. 🙄
- Cameron Richardson (@therichreport) reported
Ooooo the tension is high now! What a shot from Tank after he was working hard to take down Garcia the whole round, which is the wrong combat sport occurring at T-Mobile Arena tonight. #DavisGarcia
- Shiloc7 (@BoondockGt) reported
@nbcsnl @TMobile Nope. No. Try being funny again. And stop trying to shove the woke, virtue signaling agendas from the MINORITY of sensible thinking, down our throats.
- Suzanne O'Donnell (@MyLAOrganizer) reported
@DallasChick26 @TMobileHelp @JonFreier They are offering NEW PHONES TO NEW CUSTOMERS and they have to find a way to pay for them. There doing the same thing to me. They downgraded my service so I must upgrade my plan. So, they can pay for the phones 4 new customers.
- brandi • eras 4/22 (@daysevermore) reported
@contrariansh*t stupid t-mobile 🥲
- Eliezer Ferrá (@e1i0) reported
@TMobileHelp can you explain why my T-Mobile 5g Hotspot can have 100mb of download but only 1.5mb of upload? I need to upload some videos and can’t because the upload speed is trash. Tnks for the help
- KT (@warmsunhappyday) reported
@HernameisJoeyy_ @TMobile Same here! Terrible
- 🏳️⚧️ Farronox: Makes Magic(k) ❤️🧡💛💚 (@Farronox) reported
I love that @TMobileHelp seems to have closed my account without notifying me after I had to leave it unpaid for months due to financial crisis. And there is no way to contact customer support through email on the contact us page. 👍
- B BARRERA (@BBARRER67179384) reported
I just set up a T-Mobile account and am testing their 4G service at home. I am assuming that BYODs like my router (Mikrotik) will be using IPv6. Can anyone tell me how to pass through IPv6 to my router?
