Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Dallas come from postal codes 75270, 75204, 75207, 75240, 75202, 75201, 75230 and 75234.
T-Mobile US is a major wireless network operator in the United States. Its headquarters are located in the Seattle metropolitan area. T-Mobile US provides wireless and data services in the United States, Puerto Rico and the U.S. Virgin Islands under the T-Mobile and MetroPCS brands.
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What isn't working?
Please let us know what issue you are experiencing with T-Mobile:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate T-Mobile?
2.52 out of 5 51,017 ratings
Thank you!
Problems in the last 24 hours in Dallas, Texas
The chart below shows the number of T-Mobile reports we have received in the last 24 hours from users in Dallas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at T-Mobile
T-Mobile is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by T-Mobile users through our website.
Internet (43%)
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Phone (36%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
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Live Outage Map Near Dallas, Texas
The most recent T-Mobile outage reports came from the following cities:Dallas, Irving, Grand Prairie, Carrollton, Richardson, Garland and Balch Springs.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Dallas | ||
| Dallas | Phone | |
| Dallas | Internet | |
| Dallas | Internet | |
| Dallas | Total Blackout | |
| Dallas | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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T-Mobile Issues Reports Near Dallas, Texas
Latest outage, problems and issue reports in Dallas and nearby locations:
- Paige, (@iampaigeivory) reported fromIrving, Texas
@TMobile y’all must be having an outage or something. So ghetto!
- @NotTomSelleck (@designbehr) reported fromDallas, Texas
Just as I feared. @TMobile effectively ended my @sprint iPhone forever plan. Over $300 to upgrade my phone when it's been free til now? Kindly go **** yourselves.
- Jose L Ramirez (@jose_l_rs) reported fromDallas, Texas
Hey @TMobile let’s pretend its not the election that has me awake. I’m trying to preorder a phone!! Get your **** together!! #iPhone12ProMax
- Sam † (@TheSamuelGreen) reported fromDallas, Texas
I hate this sprint & t-mobile merge!!! SERVICE SUCKS
- I Am Lady Jaecelyn (@iamladyjaecelyn) reported fromFarmers Branch, Texas
I am a 20+ year customer of @sprint when they #Nextel... signed up for autopay to save a few $$$ and my account is debited almost $100.00 more due to "overages" but I have an unlimited plan. You may be the largest carrier @TMobile but you're about to lose my business AND my
- Live Dallas Apartment Locators (@LiveDallasApts) reported fromDallas, Texas
@TMobileHelp Drop calls and text messages not being sent is just unacceptable, especially when it's a business account. What's going on with your service?
- melinabambina (@melinabambina) reported fromDallas, Texas
My T-Mobile service sucks so bad 😣
- Rob Skywalker (@1RobBlack) reported fromBalch Springs, Texas
@__J3 @TMobile @sprint My service was fine until we merged now it’s not working well! 😡
- Marcusfit34 (@Marcus03608326) reported fromDallas, Texas
So London stopped the 5G **** bcus they said it’d harm ppl they are saying that about 5G in the US and they still continue to promote it with T-Mobile and sprint they really don’t give a ****
- REDACTED (@SoChiDia) reported fromIrving, Texas
I’ve had Verizon for all of three weeks-maybe and the service is absolutely horrific for the price they charge. @TMobile y’all want me back?🥴
- Chris-James Cognetta (@CeeJayCognetta) reported fromDallas, Texas
@TMobile 20 years of being a customer. We are done. I will run fast far and hands in the air screaming. I have never been more exasperated by any company like you. We are finished.
- Mariela (@cardenasmari_) reported fromLakeland Heights, Texas
Finally left T-Mobile and my service with Verizon is 1000000% better 🙌🏼
- Mr. Takari Johnson (@takari11) reported fromDallas, Texas
@TMobileHelp I already did. @TMobileHelp said contact sprint. @sprint says im **** out of luck
- Carbon Gaming🌐 🏳️🌈 (@chrisnan109) reported fromDallas, Texas
@TMobile why is there an outage in Dallas Texas right now and how long until you fix it? Honestly I’m worried because I’ve only been on your network for 2 days and already having issues.
- Justin Webster (@SemperFiBeard) reported fromGarland, Texas
@TMobile is the absolute worst customer service I’ve ever gotten!
- Joseph Bernstein (@J_Bernstein91) reported fromDallas, Texas
Words can’t describe how excited i am! In just a few hours the T-Mobile experience will be pushed further then it ever has been before. You thought the strongest 5G network was it?! NOPE! The best customer experience T-Mobile has to offer is approaching #areyouready #wewontstop
- I Am Lady Jaecelyn (@iamladyjaecelyn) reported fromFarmers Branch, Texas
Smh @TMobile @sprint 😤 This last update erased all of my saved/frequented words and added Duo (and cannot be deleted). FIX THIS!!! I didn't ask for any of this and sending texts and replying to emails is time consuming since it erased my frequented words.#UnhappyCustomer
- Miss Imperfection (@CandyLadee_Kai) reported fromFarmers Branch, Texas
The more @TMobile **** up, the more I wanna my change phone service.🙄
- Ryan Swank (@VTSwank) reported fromDallas, Texas
@TMobileHelp I need someone from the “Customer Resolutions Team” to reach out to me ASAP
- Yen Le (@xoxoyenn) reported fromIrving, Texas
tf @TMobile i rarely leave the house but my data always be slow playing me! 😤
T-Mobile Issues Reports
Latest outage, problems and issue reports in social media:
- Deadmikepool (@deadmikepool_) reported
@DallasChick26 @TMobile It's crazy how bad!
- Penny Rae 🌻 (@penpen72) reported
@TMobile service is on the fritz again. Been on 4g home internet and edge on my phone. 🙄
- Cameron Richardson (@therichreport) reported
Ooooo the tension is high now! What a shot from Tank after he was working hard to take down Garcia the whole round, which is the wrong combat sport occurring at T-Mobile Arena tonight. #DavisGarcia
- Shiloc7 (@BoondockGt) reported
@nbcsnl @TMobile Nope. No. Try being funny again. And stop trying to shove the woke, virtue signaling agendas from the MINORITY of sensible thinking, down our throats.
- Suzanne O'Donnell (@MyLAOrganizer) reported
@DallasChick26 @TMobileHelp @JonFreier They are offering NEW PHONES TO NEW CUSTOMERS and they have to find a way to pay for them. There doing the same thing to me. They downgraded my service so I must upgrade my plan. So, they can pay for the phones 4 new customers.
- brandi • eras 4/22 (@daysevermore) reported
@contrariansh*t stupid t-mobile 🥲
- Eliezer Ferrá (@e1i0) reported
@TMobileHelp can you explain why my T-Mobile 5g Hotspot can have 100mb of download but only 1.5mb of upload? I need to upload some videos and can’t because the upload speed is trash. Tnks for the help
- KT (@warmsunhappyday) reported
@HernameisJoeyy_ @TMobile Same here! Terrible
- 🏳️⚧️ Farronox: Makes Magic(k) ❤️🧡💛💚 (@Farronox) reported
I love that @TMobileHelp seems to have closed my account without notifying me after I had to leave it unpaid for months due to financial crisis. And there is no way to contact customer support through email on the contact us page. 👍
- B BARRERA (@BBARRER67179384) reported
I just set up a T-Mobile account and am testing their 4G service at home. I am assuming that BYODs like my router (Mikrotik) will be using IPv6. Can anyone tell me how to pass through IPv6 to my router?
